Terms & conditions
These terms govern the booking of services and deposit payments via chiromiro.cz, in line with Czech law (in particular Act No. 89/2012 Coll., the Civil Code, and Act No. 634/1992 Coll., on consumer protection) and the law of the European Union.
Last updated: 4 September 2026
Provider identification
Miroslav Kliment – ChiroMiro, Business ID (IČ) 19235887, registered address Na Šilbochu 2392/2, Prague 8, Czech Republic. Contact: ChiroMiro@seznam.cz, +420 776 586 358 (chiropractic), +420 724 212 227 (3D diagnostics, Balancer, exercise therapy).
The provider is not a VAT payer. All listed prices are final and include all costs.
Subject of the contract and booking
The subject of the contract is the provision of the service listed in the price list (manual and device-based regeneration and reconditioning care) at the booked time at the clinic at Na Šilbochu 2392/2, Prague 8.
The contract is concluded when the booking is submitted and the deposit is paid. The booking becomes binding once the deposit payment is confirmed; until then the slot is held for 20 minutes only.
Prices, deposit and payment terms
- For online bookings a deposit of 50% of the service price is paid through the GoPay payment gateway (GoPay s.r.o., Planá 67, 370 01 České Budějovice). You enter your payment details directly in GoPay's secure environment – the provider has no access to them.
- The remaining 50% is paid at the clinic after the treatment (cash or card).
- Services that cannot be booked online (e.g. follow-up treatments, individual exercise therapy) are paid in full on site.
Cancellation policy
- The 50% deposit is non-refundable. The slot is reserved for you only and the deposit is forfeited if you do not show up without notice.
- The appointment can be rescheduled by agreement – contact us as soon as possible on the phone numbers above. When rescheduled, the paid deposit is transferred to the new date.
- Withdrawal: as services are provided on a specific agreed date, the 14-day right of withdrawal does not apply under Section 1837(j) of the Czech Civil Code.
Complaints and defective performance
If you are not satisfied with the service, file a complaint without undue delay, no later than 3 months, by e-mail to ChiroMiro@seznam.cz or in person at the clinic. Complaints are resolved within 30 days.
The competent body for out-of-court dispute resolution is the Czech Trade Inspection Authority (www.coi.cz). Consumers may also use the EU online dispute resolution platform (ec.europa.eu/consumers/odr).
Personal data protection
Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). See the Privacy policy page for details. Payment data is processed exclusively by the GoPay payment gateway operator.
Final provisions
Matters not covered by these terms are governed by the law of the Czech Republic. The provider may amend these terms; the version in force on the day your booking is submitted applies to your booking.